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If you have not done so already, please review the support guidelines. Sometimes an issue you are facing may have already been asked by other users so be sure to read through the documentation that came with the plugin you purchased, in addition to searching the knowledgebase and FAQ for a possible solution readily available.
If you have an open ticket and have not received a response yet, please do NOT open a new ticket. This will only add unnecessary messages to the queue and may further delay your response as a result. If need be, add a new response to the existing ticket.
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